Returns, Shipping & Payments
Returns or exchanges:
If for any reason you are not completely satisfied with your item and wish to return or exchange it, please contact us within 30 days of when your package was delivered - we will provide a return address in the US or Israel, and after it is returned to us we will refund you the full price of the product or send you a replacement.
Each item is made to order just for you, so please keep this in mind when ordering. These are the estimated delivery time including our processing time:
USA 7-10 business days.
Puerto Rico, Alaska, Hawaii, Guam and APO/FPO addresses may take longer.
Canada 8-15 business days.
Australia-New Zealand 15-35 business days.
Please note - The delivery times are estimated and can be slower as a result of postal or holiday delays.
We process payments through PayPal - You can pay with your PayPal account OR Credit card (Visa, MasterCard, Discover, and American Express).
In order to pay with your Credit card - You need to click on "Check out with PayPal". After you have been directed to the PayPal page, you will need to enter your Credit card and shipping information.
It is your responsibility to check that the shipping address is updated and correct. If a package returned to us due to a wrong or incomplete address, you will need to pay additional $7.00 for re-shipping your package.
* We will provide a tracking number after shipment.
*All taxes and other fees are the buyer's responsibility – In most cases there aren’t any additional charges, however please be aware that you may be subjected to applicable duty or value added taxes (VAT) charged by your country *
If you have additional questions, please reach out to us at firstname.lastname@example.org